Shipping & Returns

Shipping Information

We offer Standard, Expedited and International shipping via UPS, FedEx and USPS. All shipped items are insured and accompany tracking info.

Your items will ship within few days. If an item is not available, we will contact you as soon as possible with the next availability date.

Un-personalized Ketubahs usually ship under one week. Personalized and Custom Text Ketubahs require 3 weeks time for completion. We also offer a great selection of Ketubahs with personalization for Rush orders.

Returns

Your items may be returned for refund or replacement within 30 days of purchase as long as: a) they have not been used, b) they are in sellable condition, and c) they are in original packaging. Refunds may be requested by the purchaser only.

Personalized and Custom Text Ketubahs can not be returned for refund or replacement, since they are not resellable. Please make sure all of your information and entries for personalization and custom text are submitted correctly.

Please contact us at (714) 508-0900 for instruction and authorization.

Damaged Items

If you receive a damaged item, please contact us immediately for further instructions. We insure our packages for damage and loss. Be sure to retain all the packaging and shipping material.